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Washington Mutual Home Equity LoanQ. I would like to refinance my home equity loan. I am currently paying 8.6 percent but I can refinance it with the same bank for 6.35. That is still a bit higher then what i want. I understand that a 2nd lien on the home has a higher percent but can someone recommend a lender with lower rates then that???? A. Here is just the first part of a article on http://kdfwfox4.com The Texas Attorney Generals office is now investigating Washington Mutual after an exclusive News Station Investigation. Hundreds of customers of the mortgage giant complain they are getting socked with unnecessary fees and threats of foreclosure. Washington Mutual has more than 6 million customers across the country. As the company has rapidly grown, so has its list of unhappy customers. "You feel like you have been violated," says Pam Kent. "You lose sleep over it, wondering if you are going to get a letter setting a date when you have to get out." Kent and her husband say they have been paying their mortgage payments to Washington Mutual, but the lender sent a letter stating they were missing payments. The Kents say they faxed the canceled checks four times to Washington Mutual, but still received two foreclosure letters. They started to panic when an inspector showed up to survey their property. "Do we have to find a lawyer to fix this? That is just a lot of money we don't have for something that shouldn't be an issue," says Kent. The Kents are not alone. After our February story aired, hundreds of angry Washington Mutual customers contacted FOX 4 News. I just refinanced my home for 5% with Washington Mutual, might give them a call.
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