VOIP/IP based phone systems?

Edwards Finance > Phones

Q. We currently use Voice Over IP pretty heavily in our office and are in need of a phone system. We could go with a traditional phone system and just plug our VOIP lines into it I guess??

A. August has developed a product for our VoIP PBX customers based on the Asterisk PBX system - http://www.asterisk.org - it's usable and can support all of the functionality you've listed above. August is about to move off an old propriatary 3Com NBX 1000 voip phone system to the new one we've developed. A word of warning, it just about takes an Asterisk expert to configure the system, you might need to put a few months into getting every feature you've listed working. There are also companies such as Digium.com that have experts that can do the PBX configuration for you. I'd go this route if I had it to do all over again. You will also need to learn about which VoIP phones exist out there and how to configure them. There are now a couple of promising SIP wireless 802.11 voip phones such as the Cisco you mentioned, or Zyxel's new Prestige 2000W offering - http://www.zyxel.com/product/P2000W.html . For desktop phones, the Cisco 7940/60/80 series is my fav. It's not really worth the headache. You can put Asterisk PBX on a Linux box for $400 plus configuration charges, vs. a used $2K - $10K traditional PBX setup. Going VoIP also means your PBX system won't be obsolete when cooler gadgety phones come out. You can buy different types of phones, and they all speak the same protocol back to the PBX.

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