Toshiba Business Phone Systems ?

Edwards Finance > Phones

Q. Do you really think that fifteen minutes with a lobby phone entitles you to publicly ridicule a manufacturers product? Someone as experienced as yourself should realize that features and configuration are not written in stone! The things you mention included.

A. No, it actually wouldn't take much more than five minutes. The only reason I wasted fifteen was that my pager went off and I had to deal with the call. In the thirty-five years that I have been installing, repairing, marketing, designing, and using telephone equipment, I have developed a remakably well-tuned intuition for how a telephone should look, feel, behave, and sound. These things may not be written in stone, but in the last four or five decades of telephone progress, some standards have emerged. A 500 set doesn't generate any tones at all. It has a rotary dial. I think you mean 2500 set. In any event, the Strata won't support it. Other systems with proprietary sets manage to maintain a reasonably "standard" feel to the touch pad and give the usual feedback to the user. There are those of us who use the actual DTMF in the ear as confirmation of correct dialing. Little "beeps" don't make it. If the person who originally posted wanted amplification of that remark, I am always available via e-mail. As many on the forum will confirm, my private responses are swift and detailed. I was one of the few people who responded to this inquiry. My impressions of the system (and since you managed to figure out that I haven't had extensive experience with the Strata I apparently wasn't misleading anyone) were offered as just that: impressions. I would be happy to spend more time with it and give a detailed report on the product if it weren't for the fact that I believe that it's unwarranted. It's superficial deficiencies don't have to be tolerated; there are many other products out there that don't suffer from them. If you like the product, that's just fine. If you are in the business of telecommunications consulting, then we obviously have a professional difference of opinion. But my request is that you don't begin taking me to task by declaring that my opinion is void because I didn't spend enough time (in YOUR opinion) evaluating something.

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