Finance Q&A

Toshiba Business Phone Systems ?

Edwards Finance > Phones

Q. Frankly if you like the TIE, you'll "love" the Toshiba. I have peronsally used the Strada and have found it to be one of the most unintuitively designed systems on the market. It sends out little short DTMF tones that are not necessarily synchronized with your button-pushing. To send a "#" you must first press "*" then "#". I sat at one of those phones trying to access my voice mail for fifteen minutes until someone from the business I was visiting showed me the "secret". The phones are huge and ugly.

A. If the Strada is too small, then you would be looking at the Perception. I don't have any personal experience with it, but a good friend of mine is maintaining two of them nearby. He is constantly complaining about it and I understand it is quite costly. I have used it once and it didn't "feel" quite right. The tone plant was screwy, and once again, it had those stupid little short tones regardless of how long you push the button. If you are too large for the Panasonic KX-T1232, then you might want to look at the Northern Telecom Meridian I. Not only is there a hole between the Panasonic hybrids and the digital switch, the two lines are made by separate divisions. The division that puts out the digital system has come up with some pretty lame stuff in the past. If the person who originally posted wanted amplification of that remark, I am always available via e-mail. As many on the forum will confirm, my private responses are swift and detailed. I was one of the few people who responded to this inquiry. My impressions of the system (and since you managed to figure out that I haven't had extensive experience with the Strata I apparently wasn't misleading anyone) were offered as just that: impressions. I would be happy to spend more time with it and give a detailed report on the product if it weren't for the fact that I believe that it's unwarranted. It's superficial deficiencies don't have to be tolerated; there are many other products out there that don't suffer from them. If you like the product, that's just fine. If you are in the business of telecommunications consulting, then we obviously have a professional difference of opinion. But my request is that you don't begin taking me to task by declaring that my opinion is void because I didn't spend enough time (in YOUR opinion) evaluating something.

 


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