Time Warner digital phone service ?

Edwards Finance > Phones

Q. they are now offering it in my area - does anyone have comments/opinions from using it themselves or know anyone who has??

A. i use comcast, which used to be ATT, which used to be mediaone, owned by time warner. same hardware, same lines, just a bunch of ownership changes. that said, i pay $16/mo for my serivice, and ive been really happy with it. quality is no different than the $27/mo i was paying GTE (now verizon). cheaper, and just as good. I have been using Comcast (used to be ATT, Time Warner, Paragon....) digital phone in MN for about 6 months. It is currently out of service. No incoming our outgoing calls possible. They don't have 24-hour customer service so I had to wait until this morning to get ahold of them. The person responded they knew about the problem, had someone coming to look at it this morning, and I didn't need to be home. One of the reasons I was reluctant to change to digital phone was because my phone service through Qwest (US West) NEVER went out. Ever. Power went out, heat went out, cellphone went out, but the home phone always worked. In an emergency, I always could count on my landline. I was reluctant to change because I did not want to have my phone service drop out as often as my cable dropped out. I finally fell for the package deal of digital phone/internet/cable. My fear was realized and now my damn landline is no more stable than my cable service (which is also having problems). I spent an hour burning up minutes on my cellphone talking to the the morons in customer service at Comcast. I have come to the conclusion that Scott Adams (Dilbert) was correct when he said "The cable companies are staffed by people too stupid to get jobs with the phone company." Although I'm from Canada, our experience with Cable-phone seems to be about the same. People complain about the service being shady sometimes, never a problem with the Telco. It costs less than Telco, you get less reliable service. Last fall a hurricane hit my province. Power was out, most of the distribution lines were back up in a week, some individual homes in the city weren't reconnected till two weeks later. The battery packs the cable company has on the poles only last 12 hours. There were many people upset because they lost phone service for so long. The cable company rushed around and tried to pick up gensets for as many of the pole mounted battery pack thingies as they could. They had several gensets stolen (many desperate people without power) so they ended up hiring kids off the high school's football team to baby-sit them. Also, the non-Telco's cell service was also patchy because the wind knocked the alignment off of their microwave towers. Through the storm and the outage my Telco phone and internet still worked, as did my Telco cellphone.

Ask Edwards a Finance Question

Other Questions:

Message Waiting LEDs - Avaya / Lucent Partner Systems ?

Does anyone know where I can get message waiting LEDs that will work with a regular analog phone attached to an Avaya Partner phone system? Does anyone have the technical specs on how the message waiting LEDs work with this system?Partner syst...

A video news-crawl story says that Pearson airport will ban cell-phone use starting this Wednesday. I suppose that this is someone's idea of improving business air-travel.Popular methods include RF-absorbent building materials, and "intellige...

I need to pick some brains here. Is it true you cannot do intercom paging on Cisco phone systems as well as zone paging? Also, does the system have multi-line capabilty as well as ring group capability?My management people acutally asked about ...

We are moving Office soon, at present we have a Goldstar pbx(?) system, which is getting a bit old and spare phones, etc, are now difficult to find, so we are looking at putting in a new system in the new office. There will only be a need for...

We have a Nortel phone system and I was hoping that someone could tell me how to unrestrict calls to the 1.866 toll free area. I am new the phone maintenance, so I do not know exactly the system we have, but here is what I know: The equipment...

Edwards Finance Menu

Ask a Question
About Us / Me
Contact Me
Privacy Policy

Sitemap

My Favorite Sites

PFBlog
Google Finance
Yahoo Finance
Motley Fool
Nveille's Financial Blog
AllFinanceMatters
Free Money Finance
2MillionBlog
The Terror Finance blog

Q&A Subjects