What lines to order from BT for Small Phone System ?

Edwards Finance > Phones

Q. I am about to move in to a new office and I will be using a small analogue phone system, either a Panasonic or a BT Pathway, I need to order a couple of analogue lines for use with the phone system plus a fax line. The fax line is easy just a basic analogue line but what should I ask for when I call BT to order the 2 lines for the phone system ?

A. You might not need a fax line, if you are happy to use an 0870 to e-mail service (depends on your needs, but it could save you 200 pounds at a guess, in the first year). As for two (later three) analogue lines, with the same number, you request a multi-line group. By default BT assumes lines will be used for a PABX and some services, including caller display, would be disabled from the exchange.

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