Panasonic phone systems ?

Edwards Finance > Phones

Q. I'm pretty sure I've seen some a few people talk about doing phone system installations as part of their work, anyone here have any experience with Panasonic, particularly the KXTA624 model and the TVS50 voicemail unit? Is this a pretty good unit? Is there something better out there that's in the same price range? I'm looking at putting one in my office and would appreciate any input on both units. One question I am wondering about in particular is, can different telephone lines have different outgoing messages for voicemail and auto attendant? Also, does anyone have installation and user manuals for both in PDF they'd be willing to send me?

A. I have been doing phone systems too for years. I really like the BIZFON because it's plug and play. I even sell it over the internet, although professional installation is a plus. Panasonic makes a good product, but very difficult to program. The manuals are hundreds of pages long and use their own terms. By contrast, the BIZFON is voice prompted with a help button. It comes standard with auto attendant and voice mail built in, where the Panasonic does not. I have not used it, but I have used the KXTVS75. I found it to be cumbersome to use and not handle hangups well. I assume that is why it was discontinued. For most small businesses an answering machine on a port with delayed ringing meets there needs. I haven't found it. I recently did an office for a realtor who found that a multi line multi handset cordless system fit his needs. There are always alternatives. For another office for an interior designer we found that a couple multi line phones were all they really needed. Look at their needs and think about differnet ways to handle it. There is a phone system manuals company, but typical manuals cost from them is $big per. You will find that support and documentation and attitude in the phone equipment is a lot different than in the alarm business. I don't know i I ever sent Jim copies of the 624 manuals to PDFize, but you could ask him. I have been installing Panasonic phone for about 9 years. I have been very happy with the phone products. Very few service related call backs. The voice mail is lame. Even Panasonic doesn't use their own. Shame on them. The programming is not the issue, its the lack of features. Well the programming is difficult unless you understand phone systems. My biggest complaint is the user's book, it really needs to be re-written in easy language that an end user can understand.

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