Moab Cell Phone Service ?

Edwards Finance > Phones

Q. I know there is cell service because my AT&T phone shows service bars. But AT&T customer service can't fix the problem until I place a call while I'm experiencing the problem. However, when I'm having the problem I can't place or receive any calls, Catch 22. With the exception of downtown Moab the AT&T phone doesn't work in a 20 mile radius. Does anybody know who the Moab locals use for their cell phone service? Anybody have good or bad things to say about their provider around Moab? Specifically I want service on the Jeep trails around Moab.

A. They put some down on 49 that are camouflaged to look sort of like trees. I'm heading out Wednesday past Tonopah, St.George, Zion, Bryce, Escalante, Durango, Silverton, Grand Junction, Green River, Ely, and home. We will be a pack of 4 bad-ass Hondas. Probably sounds like a vacuum cleaner convention going by. 2 weeks, no phone. If I had a cell, i wouldn't take it with me. I am, however, taking my laptop and will plug it in from time to time. It might depend on the type of phone you have. Did you upgrade to GSM ('next generation' they call it) or do you still use the old TDMA (digital) service? If you have TDMA, then you should know that they are slowly phasing it out. The word is that any sites that have equipment failures dont' get fixed, along with no new cell sites or repeater sites. GSM is going up everywhere and from what I hear they are using the 850MHz spectrum now out west. That created a problem for the early adopters of the GSM service, since it was originally only 1900MHz. If you want the best GSM service, be sure to have a phone capable of 850/1900MHZ and also 900/1800MHz if you want a true 'world phone' for use in other countries. I have GSM here around Pittsburgh and I can tell you that I have better coverage here in my house with 1900MHz GSM than with my old 850MHz TDMA phone. Cingular did buy out AT&T so not only will service improve but since customer service is at rock bottom it can only get better. I have a friend in Florida who is a Cingular CSR and she tells me that great things are coming... Just stick it out or consider upgrading to GSM if you haven't already. For the best coverage, when mobile in remote areas buy a car kit with external antenna. Get a hard install kit, not one of those flimsy aftermarket portable ones. Nokia makes many fine models for TDMA and GSM phones.

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