Norstar Phone System to Bogen Page Module

Edwards Finance > Phones

Q. I am hoping someone can help with this as soon as possible. I am installing a Bogen Paging unit 3 zone and I am trying to interface it into a Norstar Phone system. If you plug a regular telephone into the Bogen pager...upon picking up the phone you get the "two fast beeps" dial zone 00 for all page and I am getting the All page over the 70 volt speakers in the lobby of my theatre.

A. However, I cannot find a loop on the norstar system that I can interface to pick up the page line. I have another theatre where when you hit Page, LINE 028 is used to pick up the Bogen Pager and you get the talkback tones over the Norstar system. Line 028 will be the 4th circuit on trunk card 2 in the MICS. It wires to the black/brown pair of the lowest amphenol on the MICS main cabinet. I have a wiring chart on our web site under the link for Reference Guides. We currently have a Norstar Modular ICS key telephone system, and it is currently being used in a office in Guangzhou, China. Since the system was brought over from North America, the call progress tones (ie. Ringback, dialtone, busy tone etc.) are North American style. What I really want to change is the Ringback tone which is sometimes confusing to callers (in China) who don't usually hear the 440Hz+480Hz North American tone. And they would sometimes hang up when the call is being transferred. Does anyone know how to change the 440Hz+480Hz tone (2 second on, 4 second off) to a Chinese style 400Hz tone (1 second on, 3.5 second off)? on a Norstar phone system? Also, I am interested in changing the tones of the other call progress signals (dial tone, busy tone etc.) You almost certainly can't do this, without, at the very least, completely replacing the software load, which is unlikely to be cheap. You might try calling Nortel and asking them... it's that sort of question. Alas, I can only remember ther 800 number, which won't do you much good. They're in RTP NC, among other paces, you might try +1 919 directory assistance.

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