Recommendation for Hosted VoIP PBX ?

Edwards Finance > Phones

Q. I was wondering if anyone could recommend a Voip PBX service provider. We are investigating moving across from a legacy to a hosted Voip solution. We have about 25 ext's spread over 2 sites (20 in one location, 5 in the other), each with ddi.

A. 20 handsets is a lot to have on one site for hosted, if you are heavy telephone users. Depends how many phone calls you make. A full speed ADSL Max upload will give you 6/7 calls. You may need 2 ADSL lines or something faster. Our clients with many Virtual PBX extensions opt for SDSL so that their upload speed is the same as their download. Its something you may wish to consider if you are going to have 20 extensions on one site, especially if you do have many concurrent calls. Bandwidth was an issue that has crossed my mind, seeing as that our main office location doesn't have SDSL and BT don't plan to install it for quite sometime. But the management are very keen on hosted services because of the reduced hardware/support costs and relatively easy managment/configuration of the system. Also they liked the fact that is one site was to lose internet connectivy the other site can continue to receive/make calls.

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