US - PA - VP/Dir., Customer Service (Commonwealth Telephone Co.) - C-TEC Corporation?

Edwards Finance > Phones

Q. Monitor service levels, realign service standards to changing business environments; assume role of customer advocate; control the bad debt for the company.

A. C-TEC Corporation is a diversified, international and state-of-the-art telecommunications company with interests in local and long distance telephone, cable television, internet access and communication services. Headquartered in Princeton, NJ, with 6 operating companies spread across the East Coast and Midwest, C-TEC is at an unprecedented stage in its 100 year history, having grown from being a small local telephone company into a major force in this historic era of telecommunications change. C-TEC’s six companies, with total revenues in excess of $360 million, are committed to world-class technology, service, and workplace innovation: Commonwealth Telephone Company (CTCo) has been in operation now for nearly one hundred years, and is committed to continuing its local telephone service to its quarter million rural and suburban customers. As the oldest of C-TECs entities, and the 12th largest independent local service provider in the U.S., CTCo is entrenched in its commitment to its customer base, and strives to continue its long standing record of quality and service. Commonwealth Communication, Inc. (CCI) is an industry pacesetter in the application of state-of-the-art technology and advanced communication techniques. From digital switching, microwave systems, and video networks to data communications and satellite earth systems, CCI is at the forefront of the technology that is used by C-TEC companies. CCI is commmitted to providing the technology expertise that will benefit all of C-TECs companies in their quest to offer the best technology has to offer to every customer. Commonwealth Telephone Company (CTCo) has been in operation now for nearly one hundred years, and is committed to continuing its local telephone service to its quarter million rural and suburban customers. As the oldest of C-TECs entities, and the 12th largest independent local service provider in the U.S., CTCo is entrenched in its commitment to its customer base, and strives to continue its long standing record of quality and service. Commonwealth Communication, Inc. (CCI) is an industry pacesetter in the application of state-of-the-art technology and advanced communication techniques. From digital switching, microwave systems, and video networks to data communications and satellite earth systems, CCI is at the forefront of the technology that is used by C-TEC companies. CCI is commmitted to providing the technology expertise that will benefit all of C-TECs companies in their quest to offer the best technology has to offer to every customer.

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