Help choosing small office phone system ?

Edwards Finance > Phones

Q. We have a one man physicians office with a 20 year old NEC 6/16 phone system which is on its last legs. We want to replace with a new system incorporating voice mail, automated attendant etc. We don't need a system that is too complicated or confusing. We have 4 lines and 10 extensions. We have had presentations of various small office phone systems including NEC Aspire S, Avaya Partner ACS, Nortel Compact ICS , ESI-IVX56s, and Infinite Mach1. Anyone familiar with these systems?? Any suggestions for other systems?? Some systems are capable of VOIP---is that necessary or desireable??

A. I'm still partial to Panasonic KXT systems for the ability to have single or multi-line sets in the exam rooms. The TAW-848 is going to fit in that $3500-4500 price range and another $1K gets you a couple of cordless phones to roam around the office. I like the VM and integration on the ESI system. The ACS will let you mix single and multi-line sets like the Panasonic. I know nothing about the NEC, but if it's built as well as your old 616 and your vendor gave you good service it might be the ticket. CICS is probably at the top of the price :-). The Infinite is made by??? and what did they do with the last 4 systems they sold in the last 10 years? Who's systems and at what prices are you seeing? Voip is often less expensive than traditional Key/PBX systems, and much more flexible, especially if you you a linux system to manage the whole affair. VoIP systems should cost less because most of the software was already written and is free on the internet, if you are a suavy linux/unix aministrator. If you are a windows type, then yes VoIP is just another rip_off courtesy of Redmond_Wa.

Ask Edwards a Finance Question

Other Questions:

Which Sprint PDA phone is the best????

I've had most of the Sprint smartphones since day one - Qualcomm, Samsung, Treo 300, 600, and then the very first Treo 650 to be unloaded in my home town. On the business side of my life, I've had Blackberry and Motorola. My new 755p has ta...

I submitted my k-1 application to the TSC in February and received the NOA on Feb 14. (which stated, like most of us, a processing time of 30-40 days) I've called several times to find out the status from the automated system. I keep getting...

Can any of you tech-head pilots recommend a truly long-range cordless phone? Something that REALLY penetrates buildings, and reaches more than a hundred feet? It seems there are few players in the market -- EnGenius is the one that my phon...

Are outgoing calls recorded even when they aren't answered? I hadn't realized that. If they are, then your idea, Maggie, that it was a redialed number could be at least DISPROVED if not proved absolutely by checking that record. If the numbe...

Has/does anyone use NTL as either an ISP or as a provider of telephone services. I'm considering changing from BT to NTL, looks a better deal. If you have any experience of NTL has it been good/bad/mixed. Plus it would enable me to change my em...

Edwards Finance Menu

Ask a Question
About Us / Me
Contact Me
Privacy Policy

Sitemap

My Favorite Sites

PFBlog
Google Finance
Yahoo Finance
Motley Fool
Nveille's Financial Blog
AllFinanceMatters
Free Money Finance
2MillionBlog
The Terror Finance blog

Q&A Subjects