Finance Q&A

GE Four Line Business Phone (Made by Thompson)?

Edwards Finance > Phones

Q. I'm looking for a multi-line (2-4) line telephone that is capable of Intercom, Paging, Handsfree, Conference, and Transfer functions. I just saw a GE Pro Series Four Line Business Telephone at Staples that seems to meet my needs. Its $139.95 per copy. I'm curious if anyone is familiar with this phone and can comment on its performance. Its made by Thompson Consumer Electronics and is the model 2-9451-A. I don't understand how, absent a switch, it can distinguish between different intercom and paging stations, which is says it can do using two digit station numbers. This phone also includes what it calls an Adanced Data Port system which permits the plugging in of a fax machine. Also a dedicated headset jack.

A. I have a pair of Bell/Sonecor 5200's that are much the same as you describe. They work by sharing the #1 extension and using that pair to transmit high-frequency (100kHz-ish) control and communication signals. The indicator lamps, paging and intercom signals are carried via this HF carrier. They didn't work for me, because I wanted to have two different #1 extensions. So half their features sit idle. Live and learn... when you say you wanted two different #1 extensions, do you mean you wanted the line 1 on each phone to be different and the line two to be common? As long as you have at least one co line as a common, you should be able to make that line the one that shares the signals. the Mobicel system (similar to one sold at Staples as Brother Quattro system) uses line 2 for the data/intercom. I have used an earler version of these ( less the fax funtion). A client of mine bought a bunch and hired me to install and program them. They worked as advertised. Unfortunitly several of them were hit by lightning and he never wanted to spend the money to replace them. As an earler poster stated each phone sends "date" over one of the lines and this allows them to communicate intercom and line status info. Each phone must be "initalised" when instaled as well as an intercom number assigned. Why do you ask that we would use either of them in a pbx environment. We have an executive office center in NYC which we serve with a Mitel PBX. It allows for instant billing of calls and is cheaper to run then 75 centrex lines. Prior to the PBX we used centrex lines and tenants just got phones to meet their needs. Some need four line phones other just want to get a 9.95 special. We have maintained that systme which allows the option to be affordable to start up businesses. It also allows not to have to worry about which line is fax/modem and which is a digital telephone. Lastly it can be managed by someone who had little prior telephone experince saving us thousands in tech cost forthings I could do better.

 


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