3com Sportster technical question ?

Edwards Finance > Phones

Q. I am using two 3Com Sportster 56K, ISA modems, Manufacturing Part Number: 005687-53 (the -53 is a Canadian version of the -03, supposedly it is functionally identical - that's what 3com says, anyway). My problem is when I call another 3com Sportster modem attached to a PBX Analog line. Whenever I call the modem from my modem, I get the following situation:

A. My side: I get constant ringing until the operator/voice mail picks up Their side: After the 3 rings, it picks up, and tries to "hand-shake" (high-pitch modem noise), but fails to connect. I am assuming it has something to do with the Sportster when it picks up the call - I think it's "flashing" the line, that is it somehow simulating the "flash" function on the PBX analog line. So, thinking it's picking up the call, it switches to another line on the PBX system - thus the constant ringing on my side. It's not the Sportsters, it's the PBX. The number you are dialing is getting a ring but appears to be forwarding the call. Perhaps because it is set to forward after 3 or 4 rings (I have seen these "mis-count") to a coverage number. That would explain why you get the Operator/Voicemail answer and the several rings. If you listen close, you may hear the trip to coverage inthe ringing. Test this theory with a voice call to the number. If you find my theory to be correct, the "fix" is a simple one: Set the answering modem to to answer on 1 ring and you should avoid the problem. Or you could ask whoever maintains the PBX to set the modem's line to not go to coverage. A line that is for a modem shouldn't go to coverage anyway.

Ask Edwards a Finance Question

Other Questions:

US West, DSL, and long distance ?

I have DSL and my long distance service (AT&T) has again been switched to a business account. This has happened every month since June of this year. I have been way too patient (or lazy) in trying to solve this. US West says that I have resi...

My Motorola V276 finally had it. It would not charge. We are traveling right now. We got into Memphis this afternoon and I called VZW. Our new in two was dated 9/25/07 and it was only 8/25. The Tech person changed the date of eligibility to tod...

The person answering the phone does not normally know computers. They are representing your company when they answer the phone. Is it worth a risk to your business name to have them answering? I for one only wanted the service to get a name ...

We will shortly be moving to a new office. We've so far made use of a fairly bog-standard ISDN PBX solution. For a number of reasons, we'd like to use only analogue lines at our new location. The requirements are: 6 separate incoming number...

I'm thinking about starting up a mobile phone company, trading via the net.. and would like to ask a few Qs to people who are doign it or done it before. 1. What is the minimum capital required? 2. Are there any other legal requirements for...

Edwards Finance Menu

Ask a Question
About Us / Me
Contact Me
Privacy Policy

Sitemap

My Favorite Sites

PFBlog
Google Finance
Yahoo Finance
Motley Fool
Nveille's Financial Blog
AllFinanceMatters
Free Money Finance
2MillionBlog
The Terror Finance blog

Q&A Subjects